Almost two-thirds (65%) of UK dealerships are already using AI, with a further 32% planning to introduce the technology. Finance and vehicle pricing are emerging as the leading applications, alongside customer service, compliance and marketing.
The findings suggest AI is becoming increasingly established across motor retail, although trust and concerns over its commercial value remain barriers for a small number of dealers.
https://www.am-online.com/news/two-thirds-of-uk-dealers-already-using-ai-as-finance-leads-adoption