More UK motorists than ever are opting to use digital self-service solutions when visiting and communicating with aftersales departments. During the first half of 2025, over 1.37 million self-service interactions were recorded in the UK by Tjekvik, the market-leading provider of digital self-service technologies, representing a 12% increase on the same period last year. The rise reflects continued demand from customers for improved speed, convenience and flexibility when they check in their vehicles for service, repair or MOT. At dealer locations where they were given the option to do so, over half (57%) of UK customers chose to check in their vehicles remotely before arriving at dealerships, while 26% chose to do so using Tjekvik’s in-dealer kiosks. Both routes gave those customers the opportunity to avoid potentially lengthy aftersales queues. Digital solutions driving aftersales revenue Self-service solutions are also driving aftersales revenue growth for UK dealers. During the first half of 2025, UK motorists purchased over 120,000 value-add products and services via Tjekvik online and in-showroom solutions, a 6% increase year-on-year. This generated an additional £4.7 million in dealer revenue, up 7% on the same period last year. Lubricants and additives were the most popular products purchased through the digital check-in process, accounting for 22% of all upsell items, followed by air conditioning re-gas requests (17%) and general air conditioning services (10%). Over 55,000 service plans were requested ?, while vehicle valuation requests surged by 21% to over 70,000, providing retail teams with high-intent leads. The growing number of value-added sales demonstrates how more customers prefer to make purchasing decisions in their own time, away from the service reception. Christian Mark, CEO and Co-founder at Tjekvik, said: “UK motorists continue to show a clear preference for digital-first service experiences. Our half-year results highlight how self-service is reshaping the way customers engage with aftersales departments, saving them time while boosting profitability for our dealer partners.” The number of dealers that have incorporated Tjekvik’s digital check-in and check-out solutions in the UK has continued to grow during the first half of 2025. Adoption by leading dealer groups continues to underpin Tjekvik’s growth, bringing much-needed convenience for staff and their customers.