Recent automotive aftersales data indicates that trust and reliability are the primary drivers of workshop loyalty, with nearly half of motorists now prioritizing flexible payment options to manage rising repair bills. The upcoming FCA regulation of Buy Now Pay Later (BNPL) products on 15 July establishes formal consumer protections; including mandatory affordability checks, clear upfront pricing and a transparent payment process that builds customer confidence without the need for workshops to discount urgent work. BNPL Regulation: Building Trust at the Car Repair Payment Stage | Bumper