On 12 November, the NFDA attended this year’s AM Live event at the NEC in Birmingham, continuing our long-standing partnership with the show. The event provided an excellent platform to engage with members, associate members and potential new members, while showcasing the wide range of benefits that NFDA membership offers. We would like to extend our sincere thanks to everyone who took the time to visit us and stop by for a chat, your continued support and engagement are greatly appreciated. As part of the event, our F&I Advisor, Paul Bentley, took part in a highly insightful panel discussion focusing on the Supreme Court judgment and the FCA redress scheme. The panel also featured Jonathan Kirk KC (Gough Square Chambers), Rachel Jones (Auto Trader), and Shaun Harris (Cox Automotive). Opening the discussion, Jonathan Kirk KC highlighted that the Supreme Court had rejected the idea of a fiduciary relationship between dealers and consumers, confirming that dealers have no fiduciary duty, a significant win for the NFDA. He clarified that this means dealers are not expected to act in the same capacity as solicitors, though lenders must remain mindful of potential unfair relationships. Paul Bentley explored the FCA’s redress scheme, emphasising that the scheme is not going away and that the industry needs to prepare for and embrace the process. While the FCA’s intention is to address the issue efficiently, there are concerns that the regulator may be moving too quickly. Rachel Jones discussed the pressures currently facing lenders, while Paul Bentley advised the dealer network to take a proactive approach ahead of expected complaints next year, including reviewing contracts and ensuring documentation is in order. The panel agreed that consumers are primarily focused on the bottom-line impact rather than the flow of money. If the scheme proceeds, brokers will not be directly liable but will have a duty to assist lenders, as highlighted by Jonathan Kirk KC. From a consumer perspective, Rachel Jones noted that the situation has affected trust in the sector, while Shaun Harris emphasised that retailers must support lenders by providing the necessary information. Paul Bentley concluded by reaffirming that the NFDA continues to challenge the FCA’s methodology and is pushing for further clarity and time to ensure a fair and practical implementation of the scheme.